The FM Taste offer a range of commercial vending services all designed around you, the customer. Letting you concentrate on your business while we provide a seamless refreshment service for your colleagues.
The machines we recommend are ideal for use in your particular environment be it a factory, office or canteen. Our professional staff are all trained by the machine manufacturers to deliver the best possible service. The data gathered ensures the machines will be visited as often as needed for replenishing and hygiene requirements.
We provide high quality fresh food from our own manufacturing facility, hot drinks, snacks and chilled drinks that are conveniently situated, competitively priced and constantly available.
Consultation
Whether your requirement is for a fully managed vending food service, a snack machine to provide that essential afternoon boost, or the indulgence of a creamy latté, The FM Taste offers a comprehensive consultation tailored to your exact needs. We take the time to understand your workplace environment, footfall, and user preferences, ensuring every recommendation is both practical and cost-effective. Our team will guide you through the available options, helping you select the right combination of machines, products, and service levels to create a solution that enhances convenience, satisfaction, and overall user experience.
Merchandising
We provide flexible and reliable service plans designed to suit a wide range of requirements, ensuring your vending machines remain fully stocked, clean, and operating at their best at all times. Our experienced team can visit your premises on a scheduled basis to replenish products, maintain high hygiene standards, and remove any short-dated or slow-moving items as required. Each visit is carefully logged using our bespoke management software, allowing us to track performance, optimise product selection, and maintain full transparency. Regular audits are also carried out to ensure our strict company standards are consistently upheld, giving you confidence in both presentation and service quality.
Technical Expertise
With our dedicated technical support service, you can enjoy complete peace of mind knowing your equipment is in expert hands. Our team of field-based engineers are highly trained and experienced in all machines we supply, enabling them to diagnose and resolve issues quickly and effectively. Each engineer carries a wide range of spare parts, allowing most problems to be fixed on the first visit. This approach results in an impressive first-time fix rate of 94% and an average response time of just over four hours. Our priority is to minimise downtime and ensure your vending service continues to operate smoothly, efficiently, and without disruption.
